Just another Websupporter site

August 2015

The problem of slug identification in the repository

As I announced yesterday, I just published a new WordPress plugin in the repository. Its name says everything: “Support Ticket“. So, as probably every plugin developer passionate about his/her plugin and thinking its the coolest/biggest/most comprehensive or whatever plugin out there, I now regularly check the download stats and hope they may rise like never […]

August 2015

WordPress Support Ticket

Some weeks ago, I had a small job which led me out of the WordPress cosmos. Basically I had to adjust a running webpage on which a ticket support system was included. I immediately missed a lot of the nice filters and features WordPress comes along and which are usually used by plugin and theme […]